There can be several different reasons why your ice cream is very firm when you take it out of the freezer. Here are some common reasons, however sometimes it's a combination of any of these:

• We use only real ingredients, there are no softening agents or chemicals in it to make it creamy which commercial ice cream contains.

• Your fridge freezer ranges from -10 to -15°C, and deep freezers can be between -18 to -25. This makes for very frozen ice cream. NOTE: Gelato is intended to be served around -6°C, when it's warm, flavours are enhanced.

• Percentage of fat to water. The higher fat content can make it softer as there are less binding ice crystals, however this can also be affected by other components like pureed nuts and additions like in pistachio.

Gelato and North American ice cream differ primarily in their ingredients, churning process, and resulting texture: gelato uses more milk and less cream, is churned slower, and has a denser, smoother texture, while ice cream uses more cream and is churned faster, resulting in a fluffier texture. 

Here's a more detailed breakdown:

Ingredients:

• Gelato: Typically uses a higher proportion of milk to cream than ice cream and often doesn't include egg yolks, which are common in ice cream but can in some cases.

• Ice Cream: Made with a higher proportion of cream and often includes egg yolks. 

Churning Process:

• Gelato: Churned at a slower rate, incorporating less air, leading to a denser texture.

• Ice Cream: Churned faster, incorporating more air, resulting in a fluffier texture. 

Texture and Mouthfeel:

• Gelato: Denser, smoother, and richer than ice cream.

• Ice Cream: Fluffier and creamier than gelato. 

Serving Temperature:

• Gelato: Typically served at a slightly warmer temperature than ice cream, between -10 to - 6 degrees Celcius.

• Ice Cream: Served at a colder temperature, around -15 degrees Celcius or colder. 

** notes: ice cream was targeted at lasting longer in a cone, which is why it's served colder. This is also why you find gelato served in a cups more frequently as it melts quickly in a cone.

• We only use High Quality Organic ingredients!
• We make it fresh to order - yes we are just waiting for your order!
• We are willing to customize it to suit your needs.
• We are also making it to support the McKLPOA Environmental Committee - it's a win / win for everyone and you can show your support and enjoy at the same time!
• We will be releasing new recipes as we develop them - come back often to see what's new!
• If a flavour you recommended becomes a permanent addition - you get to name it!

• We have generally found a blend of gelato and North American style to be our favourites.
• You'll find we use egg yolks and are higher than 7% fat, but are less than 12% fat, making them somewhere between gelato and ice cream.
• We also generally use less sugar than gelato for most of our recipes as we prefer to focus on the flavour, not the sweetness.
• We have also found some recipes lend themselves to less fat (closer to gelato) more than others - like the fruiter ones.
• We believe you'll enjoy our formulaes as they are, but we'll still be happy to make it in the style you prefer.

• Serve it warmer
  • Serve between -10 and -6 whenever possible, the warmer temperature enhances flavours and texture.
  • On hot summer days, perhaps closer to -10 to last a bit longer
• Keep it fresh
  • The absolute best is fresh out of the machine while it's creamy smooth - you can experience it if you time it right! If not, enjoy it within the next 10 days.
  • Keep your orders small to keep it always fresh - that's why we only make around a litre at a time.

A great feature of a fresh order custom creamery, is you know your purchase was made specifically for you.

• Vary the amount of sugar you want (anywhere from no sugar up to 100% of what the recipe would have).
• Specify a specific style focus (gelato vs ice cream).
• Add extra stuff like more chunks, sprinkles, pieces of fruit, etc. - note this might increase the price a bit.
• Select your container size. Choosing multiple 500 ml or single 1 litre, etc.
• or, don't see something you want, choose custom and tell us what you're thinking of... we can probably make it!

Depending on time of year, there are a few options:

• Although you specify a target pickup date, we'll email you when it will be ready specifically.
• Pick it up off the dock (if we're there). Tell us you're coming and it'll be ready dockside. (perfect for boating and eating! be sure to order spoons!)
• Drive in pickup at 41B Ups and Downs Lane. You can ask when it will be ready to the hour and we'll have it fresh as can be in the M.C. display freezer in the porch.
• Ask for spoons and you can enjoy it right away! (our wooden spoons are environmentally friendly)
• ALL SALES ARE FINAL

Can I just order a cup to go?

• YES, but....
  • It depends what we have in stock.
  • It also depends if we're there or not, we're not always home.
  • We do try and keep stock of the most popular ones, but we're finding it's hard to keep stock!
  • Email or call to ask!